This is a request for information (RFI) to help the Government to better define its requirement and identify potential sources that could fulfill the Government’s requirement.

1. Purpose of this Request for Information (RFI)

This RFI is being issued by the Defense Health Agency (DHA), National Capital Region (NCR-CD) to conduct Market Research on Industry's Capabilities in providing the DHA with a 12 months Maintenance Services for the Audiological Equipment located at Walter Reed National Military Medical Center, Bethesda, MD 20889.

2. Scope:

a. The Government is interested in finding a contractor that can provide the services on the Statement of Work attached.

3. How to Respond

This is an RFI ONLY; it is not a request for competitive proposals. It is issued solely for Information and Planning Purposes – It does not constitute a Solicitation nor does it restrict the Government as to the ultimate Acquisition Approach. In accordance with Federal Acquisition Regulation (FAR) 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Should your firm desire to submit a capability statement, it should demonstrate the Offeror's experience and expertise to provide the services identified in the SOW within the time frame required and without substantial duplication of cost to the Government. The statement shall include business size; ability to perform the work and any other information indicating a legitimate ability to meet these specific requirements. Responses should not exceed 10 pages (including responses to questions and capabilities statement) in length.

Responders are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the interested vendor's expense. Not responding to this RFI does not preclude participation in any future Request for Proposal (RFP), if any is issued. The formal closing date for this RFI and submission of Responses is Monday, March 29, 2021 at 10:00 AM EST. All responses shall be submitted electronically, to the following e-mail to Contracting Officer, Sou J. Walls, and Contract Specialist, Judith S. Meynard, .


a) Has your company provide this service or similar services to the Federal Government in the past? If so please provide the Agency Name, Point of Contact and Contract Number.

b) Do you have the qualified personnel currently on staff to provide the services required?

c) Does your Company is authorized by some of the Manufacturers to provide the Maintenance Services?